91dewaPrivacy Policy
This page describes what data we collect when you use 91dewa and how we keep that data protected. We take your privacy seriously. When you open an account, deposit funds, claim bonuses, place wagers on Liga 1, Piala AFF, or other markets, or use our live-dealer tables and slots, you share personal information with us. We use that information only for account verification, payment processing, compliance with local regulations, and service improvement.
Our privacy practices are transparent. We do not sell your personal data to third parties. We do not share your account details except where required by law or where payment processors need access to complete transactions. All data transmitted to and from 91dewa is encrypted using industry-standard security protocols.
Read this policy in full to understand what we collect, how we use it, how long we keep it, and what rights you have regarding your information.
What Data We Collect on 91dewa
We collect data in several categories. First, account registration data: your full name, date of birth, residential address, email address, and phone number. This information is required to open an 91dewa account and verify your identity. We ask for a copy of your government-issued ID (passport, driver's license, or national identity card) to confirm you are who you say you are.
Second, payment data: when you deposit or request a withdrawal via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we collect payment method details—account number or wallet identifier, transaction amounts, and timestamps. This data is used to process deposits, settle withdrawals, and prevent fraud and money laundering.
Third, account activity data: we log every action you take on 91dewa—wagers placed, games played, bonuses claimed, withdrawals requested, login times, and device information. This data helps us detect fraud, settle disputes, calculate cashback and loyalty tier progression, and comply with regulatory requirements.
How We Use Your Data
We use your data for several essential purposes. Account verification (KYC—know your customer) is our primary use: we verify your identity and confirm you are legally eligible to use 91dewa in your jurisdiction. This protects both your account and our compliance obligations.
Payment processing is second: we use your payment information to deposit funds into your account, process your withdrawal requests, and reconcile transactions. We never retain payment information longer than necessary to complete the transaction and comply with accounting requirements.
Fraud prevention is third: we analyze your account activity for suspicious patterns—unusual login locations, rapid successive deposits followed by large withdrawals, multiple account creation attempts from the same device. If we detect fraud risk, we may temporarily restrict your account pending verification review.
Bonus and loyalty tracking: we track your play volume, cashback accrual, tier progression, and promotional bonus eligibility. Your loyalty tier on 91dewa determines your weekly cashback rate, promotion eligibility, and access to VIP features. All this data is calculated from your account activity.
Regulatory compliance: we retain account records for anti-money-laundering (AML) and counter-terrorism financing (CTF) compliance, typically for five years or longer if required by applicable law. Government agencies may request access to your data for compliance investigations.
How Long We Keep Your Data
We retain your personal data for as long as your 91dewa account is active. If you close your account and request that we delete your data, we will delete your account details within 30 days, except where we are required by law to retain your information longer.
Payment and transaction records are retained for seven years to comply with accounting and anti-money-laundering regulations applicable to financial services in your region. We cannot delete these records earlier than legally required.
Account activity logs (wagers, games played, bonuses claimed) are retained for five years after account closure to support dispute resolution and regulatory audit. After five years, these logs are permanently deleted.
Third-Party Data Processors
We use third-party service providers to deliver 91dewa. These include: payment processors (to handle mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers), identity verification vendors (to confirm your ID documents), cloud hosting providers (to store our servers and databases), and compliance vendors (to screen accounts against sanctions lists and fraud databases).
All third-party processors are contractually bound to protect your data using the same security standards we use. We do not share your data with marketing companies, data brokers, or advertisers. Your information is used only to deliver the 91dewa service.
How We Protect Your Data
We use multiple layers of security to protect your information. All data transmitted between your device and 91dewa is encrypted using TLS 1.2+ protocols—the same encryption standard used by banks. Your password is hashed and salted; we never store plain-text passwords.
Our servers are protected by firewalls, intrusion detection systems, and access controls. Only authorized staff members can access your account data, and only for legitimate business purposes. We conduct regular security audits and penetration tests to identify and fix vulnerabilities.
We recommend that you protect your 91dewa account by: using a strong, unique password; enabling two-factor authentication (2FA) in your account settings; never sharing your login credentials; and logging out after each session, especially on shared devices.
Your Data Rights on 91dewa
- Right to access: request a copy of your personal data
- Right to correct: update inaccurate information
- Right to delete: request erasure after account closure
- Right to object: opt out of certain data uses
Data Limitations
- We cannot delete transaction records required by law
- We must comply with regulatory data retention orders
- Your data may be shared if legally required
Cookies and Tracking Technologies
We use cookies to remember your login session, track your activity on 91dewa, and improve your user experience. Cookies are small files stored on your device that help us recognize you when you return to our site. We use session cookies (deleted when you close your browser) and persistent cookies (remain on your device for longer periods).
We also use web analytics tools to understand how you use 91dewa—which games you play, how long you stay on each page, and which features you use most. This helps us improve the platform. Analytics data is aggregated and anonymized; individual users are not identified in our analytics reports.
You can disable cookies in your browser settings, but this may prevent 91dewa from working properly. We do not respond to "Do Not Track" signals from browsers, as our cookies are necessary for account security and legitimate service delivery.
International Data Transfer
Our servers and data processing infrastructure may be located outside your jurisdiction. When you use 91dewa, your data may be transferred to, processed in, and stored in countries other than where you reside. These countries may have different data protection laws than your home country.
By using 91dewa, you consent to the transfer of your data internationally and to the processing of your data under the laws and regulations of the jurisdictions where our servers operate. We ensure that all international transfers comply with applicable data protection standards and use appropriate legal mechanisms (such as standard contractual clauses) to protect your data in transit.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or applicable law. If we make material changes, we will notify you via email or in-account notice at least 30 days before the change takes effect. Your continued use of 91dewa after the change date constitutes acceptance of the updated policy.
We take your privacy as seriously as we take account security. Your data is encrypted, your payment information is protected, and your personal details are never sold. If you have privacy questions, contact our support team in English or Indonesian.
Your Rights and Contact Options
You have the right to request access to all personal data we hold about you on 91dewa. To exercise this right, contact our support team with your user ID or registered email address. We will provide you with a copy of your data within 30 days of receiving your request.
You also have the right to request correction of inaccurate data. If your name, address, or other information in your account is incorrect, update it in your account settings immediately or contact support for assistance.
If you close your 91dewa account and request that we delete your personal data, we will delete your account information within 30 days, except where we are legally required to retain it. Payment and transaction records will be retained as required by law.
Contacting Us About Privacy
If you have questions about this privacy policy, our data practices, how we protect your information, or if you wish to exercise your data rights, contact our support team. We respond to privacy inquiries in English and Indonesian. Standard response time is within five business days.
Our support channels are available through our website contact form, in-account messaging, and email. For formal data subject access requests or privacy complaints, submit your request through our official privacy contact process, and reference your 91dewa user ID to ensure your request is processed correctly and efficiently.
Legal and Jurisdiction Information
Service availability
We at 91dewa offer our online gaming and sportsbook services only in jurisdictions where such services are legal and permitted under applicable local law. The availability of our platform, accounts, deposit and withdrawal functionality, games, wagers, and all associated features is subject to the regulatory framework of your specific location. Online gaming regulations vary significantly across regions; what is permitted in one area may be prohibited in another. We do not maintain or publish a list of jurisdictions where our 91dewa services are available or unavailable, as this would be incomplete and subject to frequent change. Instead, we require each prospective user to verify independently whether access to 91dewa and use of our gaming and sportsbook services is permitted under the laws of their location. Our service terms contain regional restrictions and limitations that may apply based on your account registration location and apparent access location. If you are uncertain about the legal status of online gaming services in your area, we strongly encourage you to consult a qualified legal advisor licensed in your jurisdiction or contact your regional gaming regulator or relevant government authority for authoritative guidance before opening an account with 91dewa or using any of our services, features, or games.
Account eligibility
To open an account on 91dewa and access our gaming and sportsbook services, you must meet all eligibility requirements established by the applicable laws of your jurisdiction. Eligibility criteria—including minimum legal age, citizenship status, and residency requirements—are determined entirely by each region's regulatory framework. We do not impose a single global eligibility standard; instead, we comply with the legal eligibility requirements specific to each jurisdiction where we operate and where our services are available. When you register an account on 91dewa and confirm your eligibility, you are certifying that you meet all eligibility criteria required by your local law. You are solely responsible for understanding and complying with these requirements before opening an account. If you do not meet the eligibility criteria established by your jurisdiction's law, do not create an 91dewa account or attempt to use our services. Our account verification process (KYC—know your customer) involves collecting personal information and verifying your identity through standard documentation checks and payment method validation. This verification ensures that all 91dewa account holders meet applicable legal eligibility standards before accessing our platform, claiming bonuses, placing wagers, or withdrawing funds.
Local-law responsibility
You are entirely responsible for verifying that your use of 91dewa and all our services complies with the laws of your jurisdiction. We provide no legal advice and make no warranty that access to 91dewa is legal in your region. Even if you can technically access our website or create an account, that does not mean you are legally permitted to do so. Before you register an account, deposit funds, claim bonuses, or place wagers on 91dewa, research the legal status of online gaming and sportsbook services in your area. If you have any doubt about the legality of your access, consult a lawyer licensed in your jurisdiction or contact your local gaming regulator. By using 91dewa, you confirm that you have researched the law in your jurisdiction, determined you are legally permitted to use our platform, and accept full responsibility for your compliance with local law. If laws in your jurisdiction change and online gaming becomes prohibited, cease using 91dewa immediately and contact our support team for account closure instructions.
Data and privacy scope
When you create an 91dewa account and use our services, we collect personal data necessary for account verification, payment processing, regulatory compliance, and service delivery. This includes your name, date of birth, address, email, phone number, payment method details, and account activity records. We use this data to verify your identity (KYC), process your deposits and withdrawals, prevent fraud and money laundering, manage your account and bonuses, and comply with anti-money-laundering (AML) and other applicable regulations. Your gaming activity on 91dewa is logged for settlement verification, dispute resolution, and audit purposes. We do not share your personal data with third parties except where required by law or where payment processors need access to complete transactions. Our full privacy policy (available at privacy policy) explains what data we collect, how we store it, how long we retain it, and what rights you have regarding your information. All data transmitted between your device and 91dewa is encrypted using industry-standard TLS 1.2+ protocols to protect your information from unauthorized access or interception.
Contact for legal inquiries
If you have legal questions about 91dewa—regarding the legal status of our services in your jurisdiction, our terms and conditions, our privacy and data practices, our compliance with regulations, or any other legal matter—please contact our support team. We respond to legal and compliance inquiries in English and Indonesian. Standard response time for substantive legal inquiries is within two business days. You can reach our support team through the contact channels listed on our website, through the support portal in your 91dewa account, or by email using the contact details provided in our website footer. For formal regulatory inquiries from gaming authorities, law enforcement agencies, or licensed legal representatives, please identify yourself, reference the specific regulatory body or case, and submit your inquiry through the official legal contact process outlined in our terms and service agreement. We maintain a commitment to full cooperation with all legitimate regulatory requests and maintain comprehensive compliance records to support proper oversight by appropriate authorities in your jurisdiction.